When you’re shopping for popular secondhand items from Japan online, like designer bags, sneakers, and trading cards, have you ever had the thoughts:
- “I can’t tell if it’s authentic just from looking at photos…”
- “I’m worried about purchasing it because it’s such an expensive item…”
- “I don’t want to make a mistake since I’m buying from abroad!”
We have the solution to ease your concerns, with the JDirectItems Auction Authentication Service – now available on FROM JAPAN!
In this article, we’ll explain the JDirectItems Auction authentication service in an easy-to-understand way, covering how it works and how to use it.
What is the JDirectItems Auction Authentication Service?
The JDirectItems Auction Authentication Service is an optional service in which items under eligible categories are appraised by specialists after your purchase, and you then receive only items that meet the established standards.
If an item is determined not to meet the authentication standards, the transaction will be canceled.
What types of items are eligible for authentication?
Currently, the following categories are eligible:
- Accessories & Watches (wristwatches, wallets, jewelry, etc.)
- Fashion (clothing, bags, sneakers, etc.)
- Toys & Games > Games > Trading Card Games (single cards, boxes, packs, etc.)
Every year, the problem of counterfeit goods continues to grow, especially when it comes to the secondhand brand market and the popular trading card market. Due to this, in recent years, various services have been strengthening their anti-counterfeiting measures.
Which brands are eligible for authentication?
*The following is only a partial list.
Toys & Games > Trading Cards
Dragon Ball Super Card Game Fusion World
Pokémon Card Game
Magic: The Gathering
Yu-Gi-Oh!
One Piece Card Game
Fashion
adidas
HERMES
GUCCI
THE NORTH FACE
CHANEL
Supreme
NIKE
PRADA
Levi’s
LOUIS VUITTON
Accessories & Watches
Cartier
OMEGA
Rolex
*For a list of handled brands and more details on the brands eligible for authentication, please visit this external page. (In Japanese only)
How to find items eligible for authentication on FROM JAPAN
Since the authentication service is limited only to certain items, make sure to check whether an item is eligible for the service first before making a purchase on FROM JAPAN.
Below, we’ll explain how to check if an item is eligible for the authentication service.
Step 1: Go to the JDirectItems Auction page on FROM JAPAN
Step 2: Search for an item you want to purchase
Items eligible for appraisal will be marked with the “Authentication” badge in the item search page. Not all items are eligible for the free appraisal service, so please be sure to check for the eligibility mark before purchasing.
Step 3: Select an item, and proceed with your purchase after checking item details
1: Authentication Mark – You can check whether a product is eligible for authentication on its product details page.
2: Select the Item Authentication option during checkout. If the product is eligible, you can easily select it directly from the product page.
Please note:
* The authentication fee varies depending on the item category and is subject to change without notice.
* When using the authentication service, even new and unused items may be opened for verification.
Step 4: After completing your purchase, the seller ships the item to the appraisal center
When you purchase an item with the Item Authentication option, the seller will ship the item to the appraisal center first.
Step 5: Your item goes through the authentication process at the appraisal center
Once the item arrives at the appraisal center, it will be appraised to determine if it meets the criteria.
The appraisal process takes several days in addition to the standard shipping time.
Step 6: FROM JAPAN delivers the items based on the appraisal results!
If the item is determined to meet or exceed the appraisal criteria, it will be shipped from the appraisal center. If the item is determined not to meet the appraisal criteria, the transaction will be canceled.
Frequently Asked Questions about the authentication service
Q: What happens if the item turns out to be a counterfeit?
A: Please rest assured that we will refund the full amount, including the authentication fee. If the item is determined to be a counterfeit after you select the authenticity verification option, your order will be canceled.
Q: Can I change what I selected for the Item Authentication option after placing an order?
A: You cannot change your selection after placing an order.
Q: My order was canceled. Why?
A: The following scenarios are possible. In the event of a cancellation, the fees will be refunded to you.
– If the authentication results cannot conclusively determine that the item meets the criteria.
– If the item being authenticated does not meet the conditions (e.g., items with severe wear and tear, collaboration items, etc.).
Why are Authentication Services gaining attention now?
In recent years, while the global secondhand brand market and trading card market have boomed, the circulation of counterfeit goods has also been on the rise. Especially in online transactions, it is difficult to determine authenticity based on photos alone, and a lot of online shoppers worry about issues such as:
“It turned out to be fake when it arrived”
or
“The item condition was different from the description.”
Because of this, many marketplaces and secondhand services are now introducing authentication services provided by third-party organizations.
Who should use the authentication service?
We recommend using the authentication service for the following cases:
- You’re a first-time buyer of secondhand luxury brand items from Japan
- You want to buy high-end brand-name bags or sneakers
- You want to make popular trading card purchases with ease of mind
- You’re living outside of Japan and are using Japanese online auctions
While tons of overseas customers praise the Japanese secondhand market for its high quality, concerns about authenticity are also common. As a result, there is growing interest in authentication services as a way to ensure peace of mind.
Enjoy using JDirectItems Auction with peace of mind!
With the JDirectItems Auction Authentication Service, you can purchase luxury brand items and popular products with greater confidence.
If you’re someone who has an item you’ve been wanting to get your hands on while having peace of mind, make sure to take advantage of this service and check out the items available for authentication!
While you’re here, why not take a look at our other blog articles about other available authentication services:
